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Situations We Solve

  • Launching a new concept and requiring operational support through the pre & post‑opening ramp‑up.


  • Repositioning an underperforming site to restore profitability & guest appeal.


  • Engaging in a targeted project to improve quality, consistency or financial performance.
 
 

About Us

With more than 20 years’ experience in fine dining, luxury hotels and multi-site operations, we’ve helped launch and grow restaurants and bars across Europe. From overseeing a €35M F&B portfolio to guiding nearly 20 successful openings, our passion is driving profitability, elevating guest experiences and building sustainable long-term growth

Our Process

We Observe

We evaluate team, design, concept, offering, market research, marketing strategy and financials to map opportunities & risks.

We Shape

Implement operational structures, SOPs and training programs; refine concepts and guest journey to unlock performance.

We Sustain

We provide ongoing support, regular audits & month-end reporting to protect margins and keep your business agile.

Our Services

Launch Management

  • Design, offering & brand alignment
  • Review of floor plans, equipment, OS&E/FF&E
  • Menu & collateral direction; value engineering

Operational Structure

  • Staffing models & SOPs
  • Cost & stock control procedures
  • Month‑end & financial deep dives, IT/POS efficiency

Financial Performance

  • Revenue mix, COGS & margin analysis
  • Pricing & menu engineering; supplier reviews
  • 5‑year plans & CAPEX support

Staff Training 

  • Order of service & role‑plays
  • Product knowledge & selling skills
  • Emotional Intelligence 

Service Performance

  • Mystery shopper & time‑motion studies
  • Consistency audits & quality control
  • Staff productivity & guest satisfaction

Market Strategy

  • Demographics, demand & competitive mapping
  • Brand positioning & communication cadence
  • Online presence, reviews & campaign analysis
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Our Partners

At Cicada Hospitality & Partners, collaboration is at the heart of what we do.

We work alongside our clients for long-term success, drawing on a trusted network of specialists across Europe to bring the right expertise to every project